FREQUently asked questions
Welcome to our FAQ page! Here, you’ll find everything you need to know about our casino, resort, and dining experiences. Whether you’re curious about our exciting gaming options, luxurious resort amenities, or delicious dining choices, we’ve got you covered. Keep reading to learn more about Agua Caliente Casinos and how we can make your stay truly exceptional.
FAQs About Agua Caliente Casinos
Yes, the Agua Caliente Casinos are owned and operated by the Agua Caliente Band of Cahuilla Indians, a federally-recognized Native American tribe with deep historical roots in the Coachella Valley area. The tribe also owns other notable cultural and natural landmarks, including the world-renowned Indian Canyons and Tahquitz Canyon hiking trails, and the Indian Canyon Golf Resort.
Three properties make up Agua Caliente Casinos: Agua Caliente Rancho Mirage, Agua Caliente Palm Springs, and Agua Caliente Cathedral City.
Agua Caliente Cathedral City is the newest property in the Agua Caliente Casinos collective. Opened in 2020, this property features a 38,000-square-foot casino floor filled with the newest slots and table games, multiple restaurants and bars, and a state-of-the-art outdoor amphitheater for concerts and events.
Yes! Both self-parking and valet parking at all three properties is complimentary. There are plenty of free parking spaces between the parking garages and surface lots.
Gaming FAQs
At our three premier casino locations, you’ll find the latest in slots, table games, video poker machines, and high-limit gaming. Combined with the most rewarding players club in town—ACE Club—it’s an unparalleled gaming experience.
Agua Caliente Rancho Mirage has a dedicated poker room where guests can play popular games like Texas Hold ‘Em, Omaha, Three-Card Poker, and many more. Be sure to check out our casino promotions and poker tournaments happening regularly.
Yes, guests can earn free play by joining the ACE Club, our players’ rewards program. New members receive an instant $20 towards free play, and are entered to win up to $10,000 in free play.
Smoking is prohibited at our Cathedral City location. Smoking is permitted on the casino floor at Agua Caliente Palm Springs and Agua Caliente Rancho Mirage; however, smoking is prohibited in the table games area, dining, 360 Sports, and the Cascade Lounge.
Signing up to be an ACE Club member is easy and can be done in person or through our online ACE Portal. When you become a rewards member, you’ll earn points when you game, shop, or dine at Agua Caliente Casinos. The more points you earn, the more rewards you enjoy! Points can be redeemed towards free play, the spa and hotel, shopping, dining, and even Agua Fuel. Plus, points can be earned and redeemed at any Agua Caliente Casinos location.
Dining FAQs
Agua Caliente Casinos does not currently offer a buffet. Instead, each of our properties has a variety of dining options for guests, including fine dining, bars and lounges, coffee shops, and casual restaurants.
If you’re visiting Agua Caliente Casinos, there are plenty of restaurants and bars to grab a meal any time of day. Our restaurants include: The Steakhouse, Café One Eleven, Waters Café, 360 Sports, Java Caliente, La Olla, ACE Deli, and Jade. If you’re in the mood for a drink, the Cascade Lounge, Pívat Cigar Lounge, and Agave Caliente Tequila Bar are great places to enjoy a cocktail or beer. Explore all of our restaurants and bars and find your new favorite spot!
Yes, ACE Club rewards members can redeem points at any of our restaurants across all three locations. Please note that points cannot be redeemed for alcohol, gratuities, or service fees.
Entertainment FAQs
There is no shortage of live entertainment at Agua Caliente Casinos. Guests can enjoy performances by both local and A-list acts, including legendary musicians and comedians. At Agua Caliente Rancho Mirage, our premier venue The Show, features performances across all musical genres and special events throughout the year.
In Palm Springs, the Cascade Lounge regularly hosts live bands and DJ dance parties. At Agua Caliente Cathedral City, there are two main entertainment venues: Agave Caliente Terraza, a 12,000-square-foot outdoor amphitheater overlooking the Palm Springs mountains, and Agave Caliente Tequila Bar, the perfect spot for dancing and enjoying live music.
Concert or event tickets (at any location) can be purchased online, in-person at the Box Office, or by phone at 800.514.3849. Check out our entertainment calendar to browse upcoming shows and secure your seat!
Resort FAQs
Agua Caliente Rancho Mirage Resort is the only property that offers full hotel accommodations. Our 16-story, AAA Four Diamond-awarded resort features Deluxe Rooms, Presidential Suites, and Executive Suites, a fitness center and pool, several boutiques, and the award-winning Sunstone Spa.
You can book a room or suite at Agua Caliente Rancho Mirage Resort online or by contacting our team at 866.923.7244.
Agua Caliente Rancho Mirage Resort gives guests a luxurious and complete experience for those seeking a getaway that is both fun and relaxing. Our casino floor has hundreds of slot machines, table games, a poker room, and a high-limit gaming area. If you want a bite to eat, there are a variety of food options from gourmet cuisine at upscale restaurants to casual restaurants and bars. Our resort also features two outdoor pools with cabanas, daybeds, and poolside service, a fitness center, and the award-winning Sunstone Spa.
Amenities in each room and suite includes plush bedding, a flat-screen TVs, high-speed Wi-Fi, a minibars and coffee station, and work area. Suites have separate living and dining areas, spa bathrooms, and other upgrades. Room service and 24-hour concierge service are standard for all guests. To learn more about resort accommodations or to book a room, contact our team at 866.923.7244.
